Tal Shnall

Tal Shnall

The Leadership Difference

I moved to the United States in 1990 from a very small town called Rehovot in Israel. Rehovot was one of the first communities founded in the modern State of Israel and is located in the center of the country. The small town used to be the residence of Dr. Chaim Weizmann, the first president of the State of Israel and the founder of the Weizmann Institute of Science.

Growing up in Israel taught me a lot about hospitality and community.  Hospitality was one of the most prominent forms of serving people in the communities. People were required to do much more than to engage in customary sharing of meals that we continue to associate with hospitality today. The ancients were compelled by necessity to practice genuine hospitality, and the Israelites were commanded by God to show hospitality and service to each other.

After I arrived to the states and finished high school and college, I began to work in the hospitality field. I worked for retail stores, restaurants and top brand hotels such Marriott, Hilton, Hyatt and Luxury Warwick Melrose Hotel in Dallas . My very first leadership and hospitality experience was a camp counselor one summer at the age of 17.

I really loved being a camp counselor. It gave me the first glimpse of leadership and hospitality. I mentored complete strangers under my wing for almost three months. The job taught me responsibility and how to care for children who were away from their parents, some even for the first time.

What did I learn in my first leadership role?

I never thought of it of a leadership role at the time, but my Camp counselor position taught me a great deal about what it would be like to be responsible leader for a team, rather than focusing on my own interests. I had guests to keep happy and safe. Hopefully they would tell everyone willing to listen to them what a great time they had and how they couldn’t wait to come back next summer!

Years later as I continued my journey in the hospitality field. I began to build a progressive career in the hotel business. My first hotel job was working for a Residence Inn by Marriott. I learned quickly the “ropes” of hospitality and customer service by practicing servant leadership from the Marriott Company Culture.

How did I find my calling and purpose?

I spent years in grooming myself up to a leadership role. I initiated customer service training, brand training and combine leadership development with new managers in the field. Managers and executives nudged me and told me I should be a full time trainer and leadership coach. By working closely with people no matter where they are at in the organization, I learned a great deal on how to connect with people and add value to their goals and dreams.

What’s my purpose?

My purpose and passion is to add value to people so they can achieve their highest potential.  Whenever I meet a new person, I am always interested in their aspirations and what I can do to help them jump start their goals. To me it’s all about being the best version of yourself. A commitment to on-going excellence.  Why am I committed to excellence? I am passionate about it because excellence is about raising your standards and caring enough about your career and customers to make sure you add value each and every time. That’s what servant leadership is all about.

What do I want my legacy to be?

I feel that I am called to live a life of service. I want to create a platform for people to grow their leadership potential and develop competencies to excel, not only in their personal lives, but also in their business. Nothing gives me more satisfaction to know someone is growing their gifts and God’s potential to make the world a better place.

Connect with me on LinkedIn, send me a message via my Contact Page, or send an email to tal.shnall@leadershiphospitality.com.