Leadership. Success. Service.

This is Leadership Hospitality

The Leadership Difference - Customer Excellence Begins With You!

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What I have learned in customer service applies to being a great leader. It’s caring for people and building positive relationships with them. Leaders have to work on themselves in order to give the best service to the people they lead. The best leaders aren’t the ones that advance their own cause but the ones serving the needs, wants and aspiration of their communities. As John Quincy Adams, the second president of the United States said, “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” ~ Tal Shnall

Recent Posts

Three ways to becoming a purpose-driven leader today!

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Why does purpose matter?  Purpose is often overlooked when an organization is determining its operational strategy and business goals. Most organizations leave their mission and purpose in their company’s handbook. …

Four ways Leaders can cultivate a customer-focused culture!

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In today’s ever-changing business environment, organizations must stay customer-focused.  Customers today have many options on who they choose to do business with. The customer voice has become a powerful phenomenon…

Three ways to becoming an engaging leader!

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Engagement has become the latest buzzword, but for a good reason-everyone wants it. Is it the employee’s responsibility? Is it management or Human Resources responsibility? Or is the new “Flavor…

Leading with Integrity-Four ways to become a trusted leader!

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Everywhere we look today, leadership has become the topic of every conversation. We want the strongest, most qualified people to lead our businesses, our communities, our schools and our nation….

Ten ways to make employees and customers feel like a million bucks!

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When you look at any great business, you will find that it’s people, that make it a great company. Great organizations are made up of excellent people. Success or failure…

How Leaders Fail Forward-Leadership Mastermind Roundup!

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Great leaders have the ability to take a failure or setback and turn it into gold.  Losing or failing is not failure in itself.  True failure is a question of…

Character and Leadership: Does it Really Matter Anymore?

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Many of us will have an opportunity to vote for our next president on November 2016.  As a student and practitioner of leadership, one could not ignore our current dilemma….

The three P’s that drive leaders to achieve their dreams!

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In my journey of adding value to others, I take the time to meet inspiring people and keep learning new things. I learn mostly from their stories. Sometimes stories of…

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